About us

Our company

Established in 2008, we help claims managers in the insurance market to manage their claims effectively by providing high quality specialised assessments together with timely return to work solutions

Our approach

We work with a number of insurers and reinsurers to bring an independent approach and range of expertise. We know each claim is different which is why we’ve gained a reputation for having a hands-on and proactive approach to rehabilitation. After we’ve discussed your case, we build a completely bespoke package with everything you need, and nothing you don’t.

Our experience

We understand your needs/the insurance market so can deliver assessments cost-effectively and to a very high standard. We have particular expertise in working with more complex cases and have had excellent results in achieving sustained return to work for these individuals.

Led by

Our Core Team


Ergocom Director is a skilled Occupational Therapist with extensive experience in the field of vocational rehabilitation, working in the insurance industry for over 10 years. Her expertise is in case management, return to work planning and support for individuals and their employers.

Her specialist areas are in mental health, CFS, cancer and long term conditions. She has delivered absence management and mental health training for employers, provided technical advice to DWP and lectured undergraduate and postgraduate OTs. She is Surrey based and covers the South East

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is an occupational therapist with extensive experience at senior level providing assessment of impairment and function, vocational rehabilitation and disability management to adults with a wide range of complex medical and neurological conditions. She specialises in complex neuro-disabilities including brain injury and catastrophic injuries. She carries out initial needs assessments, job analysis, worksite/ergonomic and medico-legal assessments within insurance and personal injury litigation sectors. Christa has taught on neurological rehabilitation courses and is London based. LinkedIn Profile


is a chartered practitioner psychologist with years of experience working with clients across a range of health conditions in the insurance and medico-legal arena. She has a special interest in working with individuals with traumatic brain injury, developing and delivering return to work programmes. She is experienced in carrying out cognitive and occupational psychometric testing, re-evaluating work options, vocational case management. Emma is Midlands based and prides herself on the ability to create an effective rapport with her clients, supporting them through the process of vocational assessment and rehabilitation. LinkedIn Profile


has both Occupational Therapy and Psychology qualifications with extensive experience in the insurance sector bringing particular skills in supporting the claims process as well as individuals and employers with return to work programmes. She uses psychometric testing including cognitive assessments, vocational exploration assessments and transferable skills analyses to explore a claimant’s level of function and identify suitable alternative work. Elaine is London based and has presented at a variety of conferences on Vocational Rehabilitation in the UK. LinkedIn Profile

Supported by

Other members of our team

Kay McArthur

A Midlands based Occupational therapist with a Masters in Vocational Rehabilitation Having developed expertise in orthopaedic rehabilitation, general medicine she has a special interest in amputation and prosthetic rehabilitation. She has worked as a case manager for 10 years and specialises in vocational and occupational health rehabilitation. She has extensive experience and skills in work site evaluation, job analysis, facilitating return to work and job retention and in addressing barriers to work and is an accredited functional capacity evaluator. Kay is a member of the College of Occupational Therapists Specialist Section for Work.

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Maria Morris

An Occupational Therapist based in southern England who is also trained in ergonomics. She has over 20 years experience in vocational rehabilitation and carries out separate or combination assessments including FCE (worksite), fitness for work, immediate needs, vocational skills, career transition, ergonomics, vehicle and driving. Her expertise is with a wide range of health issues including chronic pain, cancer, chronic fatigue, neurological, sensory and complex orthopaedic conditions. She specialises in assessing workers whose role involves mobile working, i.e home, hot-desk, multi-site and driving. She has spoken on back pain awareness and ergonomics at the House of Commons, Royal College of Nursing & Health and Safety Executive. She is also a speaker and ergonomic expert for radio and national press.

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Andrina Palmer

A skilled Occupational Therapist based in the south east with experience in vocational rehabilitation and medico legal fields. She works with a wide range of physical and mental health conditions and specialises in working with clients with neurological conditions e.g. spinal cord injury and stroke. Andrina provides vocational assessment, rehabilitation and case management as well as assessment of function, including physical, psychological, social, environmental factors, and corresponding recommendations for rehabilitation, equipment and adaptations to maximise independence and well-being. She is a member of COT and specialist groups for Work, HCPC registered and a member of the VRA, MASCIP and BABICM.

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Dr Tanya Campbell

A Scottish based Occupational Therapist with postgraduate training (M.Sc Disability management in work and rehabilitation, PhD) and specialist in clinical assessment, management and intervention (rehabilitation, pre and vocational rehabilitation, health enhancement, job-site analysis) in a range of clinical conditions (neurological, musculoskeletal, mental health). She works with a number of different providers (private, insurance, medico-legal, individuals). In partnership with others and independently, Dr Campbell has been active in developing and submitting research proposals for grant applications and disseminating and carrying out research. Finally, she supervises postgraduate research students and carries out functional capacity evaluation training on a national and international basis.

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Deirdre Heaney

A Northern Ireland based Occupational Therapist with masters level training in vocational rehabilitation and experience in the insurance sector. She has expertise in a wide range of conditions but specialises in condition management for long-term conditions, mental health, chronic fatigue and pain. She provides initial rehabilitation assessments, vocational case management, job demands analysis, job matching, functional capacity and ergonomic assessments and vocational case management. Deirdre has accredited post graduate qualifications in cognitive behavioural methods, motivational interviewing and brief solution focused therapy.

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Ergocom has a UK-wide team of 20 multidisciplinary health professionals including occupational therapists, physiotherapists, psychologists and nurses so we are able to match the most appropriate consultant to meet your requirements.

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