About Us

We have a UK-wide team of over 25 multidisciplinary health professionals including occupational therapists, physiotherapists, psychologists and nurses so we are able to match the most appropriate consultant to meet your requirements.


Helen Valls-Russell


Ergocom Director, a skilled Occupational Therapist with a background in condition management and extensive experience in vocational rehabilitation, both in the insurance and welfare to work sectors. Helen has many years of experience managing multidisciplinary rehabilitation teams for the insurance sector.

A little about us

Company background

Established in 2008, we help claims managers in the insurance market to manage their claims effectively by providing high quality specialised assessments together with timely return to work solutions.

Every case is different  – driven by our knowledge and expertise and paired with our highly refined process, we ensure you get the perfect combination of services.  

All with a friendly, personal touch.

Our approach

We know each case is different which is why we’ve gained a reputation for having a hands-on and proactive approach to rehabilitation. After we’ve discussed your case, we build a completely bespoke package with everything you need, and nothing you don’t.


We understand your needs so can deliver assessments cost-effectively and to a very high standard. We have particular expertise in working with more complex cases and have had excellent results in achieving sustained return to work for these individuals.

A process refined through experience



We will discuss your requirements to identify the best service to meet your needs and ensure we match the best professional.



We provide a quick response within 48 hours to contact the claimant and set up the initial assessment.


Keep you informed

We will keep you informed of the progress of the case throughout including a call following the assessment before providing the report.



Having carried out the assessment we will provide a timely and high quality report to provide the information to meet your needs.



We will carry out a follow up call to answer any queries or identify if we can be of any further assistance.



Where appropriate, we will work with the employer, claimant and insurer to facilitate a sustained return to work.

Kind words from our clients