We have a UK-wide team of over 20 multidisciplinary health professionals including occupational therapists, physiotherapists, psychologists and nurses so we are able to match the most appropriate consultant to meet your requirements.

Years established

Our core team

Helen Valls-Russell

South East

Ergocom Director, a skilled Occupational Therapist with a background in condition management and extensive experience in vocational rehabilitation, both in the insurance and welfare to work sectors. Helen has many years of experience managing multidisciplinary rehabilitation teams for the insurance sector.

Sue Godby

South East

Ergocom Non exec. Director, a skilled Occupational Therapist with extensive experience in the field of vocational rehabilitation, working in the insurance industry for over 15 years. Working with a range of conditions, specialising in mental health assessment, career redirection and return to work.

Christa Wright


An occupational therapist with extensive experience at senior level providing assessment of impairment and function, FCEs, vocational rehabilitation, return to work and and disability management. Christa has   supported people with more complex conditions e.g. spinal  injury back to work.

Kay McArthur

North West

A highly skilled occupational therapist based in the North West with extensive experience of over 20 years in all aspects of vocational rehabilitation, assessment, vocational redirection and FCE’s.

Maria Morris

South West

With an occupational therapy background and wellness consultant, Maria has many years of experience as a vocational case manager, with particular expertise in ergonomics, driving and mobile working assessments.

Mandy Kelly

South East

A skilled occupational therapist with over 20 years clinical and leadership experience in case management, mental health, occupational health and vocational rehabilitation. Mandy specialises in functional capacity evaluations, cognitive and mental health assessments, ergonomic assessments and developing vocational and return to work programmes.

Clare Ginders


Clare has over 20 years’ experience within Vocational Rehabilitation; supporting clients with mental and physical ill health to return or remain in work following ill health. She specialises in vocational assessments and career redirection. Claire is also an Accredited Psychotherapeutic Counsellor, supporting individuals to manage a wide variety of mental health issues.

Claire Morris

North West

Claire has a nursing background with a wide range of clinical experience, working for the last 15 years in vocational rehabilitation in the Life Claims and General Insurance industry. She specialises in assessing and supporting individuals with a variety of physical and psychological conditions to return to work either in an existing role or career redirection into an alternative role.

Alyson Hollway

North West

Alyson has over 20 years’ experience delivering and leading an occupational psychology consultancy service in the public sector as well as delivering vocational assessment, career coaching and professional development in the insurance, private and voluntary sectors.

Tracey Bragg

South East

An experienced Occupational Therapist based in the south-east who has worked for over 20 years within the insurance industry with demonstrated skills in functional rehabilitation, absence management, return to work and case managed vocational services.

Julie Bennion

North East

An experienced occupational therapist and vocational case manager, successfully supporting individuals with a range of health conditions to remain in or return to work. Her specialisms are in mental health, cancer and working within the insurance sector.

Deirdre Heaney


Deirdre has a masters level qualification, has over 16 years’ experience in vocational rehabilitation and is an occupational therapist by profession. She is a qualified FCE assessor and has a worked for over 15 years supporting people with long term conditions and specialises in pain management.

Dr Tanya Campbell


Dr. Campbell is an occupational therapist with an MSc in Disability Management in Work and Rehabilitation and a PhD. She specialises in FCE, assessments, vocational rehabilitation services to clients with a range of conditions, in the OH, insurance and medico-legal providers, integrating clinical work and research

Georgina Speight

Greater Manchester

A Chartered Occupational Psychologist with over 20 years experience in the field of vocational rehabilitation, assessing and supporting individuals with a wide range of physical and mental health conditions to overcome obstacles to returning to, or remaining, in work. Specialises in dyslexia assessments and workplace guidance.

A little about us

Company background

Established in 2008, we help claims managers in the insurance market to manage their claims effectively by providing high quality specialised assessments together with timely return to work solutions.

Every case is different  – driven by our knowledge and expertise and paired with our highly refined process, we ensure you get the perfect combination of services.  

All with a friendly, personal touch.

Our approach

We know each case is different which is why we’ve gained a reputation for having a hands-on and proactive approach to rehabilitation. After we’ve discussed your case, we build a completely bespoke package with everything you need, and nothing you don’t.


We understand your needs so can deliver assessments cost-effectively and to a very high standard. We have particular expertise in working with more complex cases and have had excellent results in achieving sustained return to work for these individuals.

A process refined through experience



We will discuss your requirements to identify the best service to meet your needs and ensure we match the best professional.



We provide a quick response within 48 hours to contact the claimant and set up the initial assessment.


Keep you informed

We will keep you informed of the progress of the case throughout including a call following the assessment before providing the report.



Having carried out the assessment we will provide a timely and high quality report to provide the information to meet your needs.



We will carry out a follow up call to answer any queries or identify if we can be of any further assistance.



Where appropriate, we will work with the employer, claimant and insurer to facilitate a sustained return to work.

Kind words from our clients