Where an employee has a prolonged absence from work due to health or injury, Vocational Rehabilitation has an important role to play in a successful return to work.
At Ergocom, as Vocational Rehabilitation specialists, we are experienced at assisting employers in supporting their staff with successful Return To Work programmes. Working together with employer and employee we create a bespoke, structured programme of support, guidance and treatment focused on returning the employee successfully back to work.
We recognise that each employee’s needs are unique, so our vocational rehabilitation programmes are specifically tailored to help each individual make a successful return to work at a pace that is right for them.
As an objective ‘third party’ with a good understanding of the difficulties of returning to work after a prolonged absence - from both an employer’s and employee’s perspective - the role of Case Manager is crucial to supporting an employee back into the workplace. The effective co-ordination and communication of each element of the programme, between all the parties involved, is vital in achieving a successful return to work.
An independent review of the scientific evidence on Vocational Rehabilitation commissioned by the Vocational Rehabilitation Task Group identified that there is:
Ergocom differ from traditional occupational health services as we take a vocational rehabilitation perspective, adopting an holistic, biopsychosocial approach rather than a medical model.
Before we take a referral we will speak with you/the referrer, to gain more information about the situation and what you need from the referral to ensure that we provide you with an assessment that best meets the needs of the case.
We work closely with our clients, gaining a strong understanding of the business, discussing potential recommendations prior to completing any report to ensure that they are a really good fit for the needs of the business. Our reports are detailed and will answer questions with as much clarity and definition as possible. For example, we never use terms such as 'light duties' on their own - we would always define exactly what 'light duties' comprises of, identifying specific tasks and what they would look like in the employee’s role.
Whilst most Occupational Health providers are unlikely to work with employees to support their rehabilitation prior to them being work ready, we work with employees at the earliest stages to support their recovery and provide case management, rehabilitation and access to treatment services where needed.
For example, we have developed a rehabilitation service for employees experiencing symptoms of long covid who need support with their recovery and the transition back into the workplace. We also provide services such as education, ergonomic assessments, mediation, and line manager support, as well as return to work assessments.
Another advantage of adopting a vocational rehabilitation approach to occupational health is that it brings a broader perspective and includes areas not traditionally covered by occupational health, such as redeployment or career redirection support. Our redeployment and career redirection support services are valued by our insurance and corporate clients and include:
They can ensure employees are appropriately redeployed or can be part of a settlement package to ensure an employee is supported with the best transition into their next opportunity.
A report commissioned by the Vocational Rehabilitation Task Group (a group of stakeholders representing the UK Government, employers, unions and insurers) in association with the Industrial Injuries Advisory Council (IIAC), to conduct this independent review of the scientific evidence on Vocational Rehabilitation
Ergocom are committed to Vocational Rehabilitation and are corporate members of the Vocational Rehabilitation Association.
Ergocom provided in depth consultation covering a phased return to work plan, equipment for both home and workplace that would help with recovery and advice surrounding how colleagues could help in the workplace. The phased return to work plan was successful in that the return to work has now been sustained over a number of years.
Ergocom provided me with a friendly, approachable and very professional consultant who encouraged me where I felt I was regularly failing. Sue is just fantastic. I was speaking to someone who actually understood and who helped and supported me in a caring and constructive manner, which is what I so desperately needed. I have struggled badly, but this is the first decently sustained return to work after I had four failed attempts over a 16 month period.
It has been good to look back from when I was recovering from the operation, to getting back to work and to where I am now. Christa’s support meant that I did not have to stress about work, and that I was not going to be forced into work before I was ready. The ‘hand-holding’ when I did start work was important - I needed someone one to say, “no, not yet’ and “OK, now you are ready to give it a go".
It’s been really good having you working on the account and I have really valued your input (and wisdom ) on the wide variety of cases we have.
Support from Ergocom has been a great asset in my rehabilitation and return to work. Being able to speak to a third party with an understanding of the difficulties of returning from a major illness and surgery has been an invaluable source of comfort and support through the “ups and downs”.
I wanted to say a huge thank you for all of your help and support, I couldn’t have made it back to where I am now without your help. My doctor also said that he has been very impressed with how my employer has handled my return, and I believe that a lot of that credit must go to you. I was dreading returning to work, but you have made it so much easier than I thought it would be.
The help and advice I have received has been invaluable. The guidance and support provided to me has given me the tools I needed to work with my employer to ensure an amicable agreement during my return to work.