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Vocational Case Management

Vocational Case Management

Outcome

  • Regular progress updates for the referrer
  • Return to work preparation
  • GRTW plan provision and review
  • Employer support and guidance on adjustments
  • Employee support and review
  • Case coordination
  • Safe and sustained return to work

Method of delivery

This service may be provided a combination of face to face, telephone or video conference as appropriate for each case and agreed with the referrer

Purpose of the Service

Vocational Case Management is required to facilitate and support a safe and sustainable return to work.

What is Vocational Case Management?

Rehabilitation Case Management is an active process involving the development and implementation of a tailored rehabilitation programme to support the individual and their employer to remain in or return to work. It is carried out by one of our Vocational Rehabilitation Consultants (VRC)  and will include the coordination
of all parties and required treatments, engagement with the employee, treating practitioners, HR, Line Manager, Occ Health and Trade Unions. It involves a combination of provision including:

  • Return to work preparation
  • Creative solutions to address barriers
  • Guidance on adjustments and modifications to job roles 
  • Education on health conditions
  • Return to work planning and monitoring
  • Assistance and support for employer and employee 

Who is this suitable for?

This service usually follows a RTW assessment where Rehabilitation assistance has been identified as required to enable and support an individual to return to or remain in work. Evidence demonstrates that early referral brings more successful outcomes.

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Kind words from our clients

Ergocom provided in depth consultation covering a phased return to work plan, equipment for both home and workplace that would help with recovery and advice surrounding how colleagues could help in the workplace. The phased return to work plan was successful in that the return to work has now been sustained over a number of years.
Andrew Fitzsimmons
Manager Employer
Ergocom provided me with a friendly, approachable and very professional consultant who encouraged me where I felt I was regularly failing. Sue is just fantastic. I was speaking to someone who actually understood and who helped and supported me in a caring and constructive manner, which is what I so desperately needed. I have struggled badly, but this is the first decently sustained return to work after I had four failed attempts over a 16 month period.
AC
Employee
It has been good to look back from when I was recovering from the operation, to getting back to work and to where I am now.  Christa’s support meant that I did not have to stress about work, and that I was not going to be forced into work before I was ready.  The ‘hand-holding’ when I did start work was important - I needed someone one to say, “no, not yet’ and “OK, now you are ready to give it a go".
Paul Thornton
Employee
It’s been really good having you working on the account and I have really valued your input (and wisdom ) on the wide variety of cases we have.
Employer
Client
Support from Ergocom has been a great asset in my rehabilitation and return to work. Being able to speak to a third party with an understanding of the difficulties of returning from a major illness and surgery has been an invaluable source of comfort and support through the “ups and downs”. 
Stuart
Individual
I wanted to say a huge thank you for all of your help and support, I couldn’t have made it back to where I am now without your help. My doctor also said that he has been very impressed with how my employer has handled my return, and I believe that a lot of that credit must go to you. I was dreading returning to work, but you have made it so much easier than I thought it would be.
TK
Individual
The help and advice I have received has been invaluable. The guidance and support provided to me has given me the tools I needed to work with my employer to ensure an amicable agreement during my return to work.
Shaun Toner
Individual