Our services

Combined and Bespoke Assessments

Combination of our services to create cost effective assessments to support the claims process and enable us to meet the referral question

Dyslexia Assessments

Establishes whether an individual has dyslexia, identifies how this is impacting on work performance and identifies adjustments to address these.

Ergonomic Assessment

To ensure the correct set up of an individual’s workstation and environment to avoid aggravation of symptoms.

Ergonomic Driving and Car Seating Assessment

To assess car seating and driving position to minimise aggravation of symptoms.

Functional Assessments against policy criteria

To assist claims management by measuring function against given criteria such as ADLs or dementia.

Functional Capacity Assessment

Objectively determines a person's abilities and limitations against specific identified work role and tasks.

Initial Needs Vocational Rehabilitation Assessment

A holistic evaluation to establish an individual’s medical, functional and psychosocial situation and identify rehabilitation and RTW needs.

Job Demands Analysis (JDA)

A detailed analysis of the physical, psychosocial, cognitive and communication demands of a job.

Mobile working assessment

To analyse and make improvements in working positions for those working at multiple sites, hot desking or using mobile equipment.

Psychological/Cognitive Assessment

To determine cognitive and psychological functioning for people with neurological or mental health conditions.

Specialist Vocational Interview and Coaching

Uses psychological and coaching skills to assist individuals to understand and address underlying beliefs and facilitate change.

Transferable Skills Analysis (TSA)

This assesses a person's aptitude, skills and experience to identify their transferrable skills and potential options for alternative employment.

Vocational Case Management

Implementation and co-ordination of a tailored rehabilitation programme to provide return to work assistance for employer and employee.

Vocational Redirection Assessment

To determine an individual's vocational strengths, needs, career potential and identify suitable alternative employment.

Worksite Assessment

An on site analysis of the suitability of an individual’s work duties and environment within the limitations of their health condition.

Typical scenario for these services

I have a claimant who can’t go back to their job due to their health condition. I’d like to know what sort of work they could do and what help they need so they can get back to work

Combined and Bespoke Assessments

Combination of our services to create cost effective assessments to support the claims process and enable us to meet the referral question

Psychological/Cognitive Assessment

To determine cognitive and psychological functioning for people with neurological or mental health conditions.

Specialist Vocational Interview and Coaching

Uses psychological and coaching skills to assist individuals to understand and address underlying beliefs and facilitate change.

Transferable Skills Analysis (TSA)

This assesses a person's aptitude, skills and experience to identify their transferrable skills and potential options for alternative employment.

Vocational Case Management

Implementation and co-ordination of a tailored rehabilitation programme to provide return to work assistance for employer and employee.

Vocational Redirection Assessment

To determine an individual's vocational strengths, needs, career potential and identify suitable alternative employment.

Related case study

A young man in his 30s sustained a spinal cord injury from a traffic accident resulting in tetraplegia (paralysis from the neck down). The Ergocom consultant carried out an assessment, which identified the obstacles for this man to return to work as being high levels of fatigue, pain and reduced upper limb strength as well as a lack of confidence and difficulty accessing the workplace. Our VRC addressed these by carrying out a worksite assessment to put appropriate equipment and modifications in place and met with the employee and employer to agree modifications to the job role to include more on-line learning, home based working and reduced classroom hours.

Our VRC arranged and obtained funding for neuro-physiotherapy sessions, which resulted in sufficient improvement in stamina and upper body strength for a phased return to work to commence. Over several months the return was monitored by the VRC in close liaison with the employer and his duties were gradually increased. Our VRC also oversaw the neuro-physiotherapy and provided regular feedback to the insurer. With the VRC’s in depth case management and support the return to work was more successful than expected for the level of disability and the young man was able to work four days a week in his teaching role.

Typical scenario for these services

I have a case where the claimant has been off work for some while due to a severe injury. I would like some in depth advice and case management to help him go back to work

Combined and Bespoke Assessments

Combination of our services to create cost effective assessments to support the claims process and enable us to meet the referral question

Dyslexia Assessments

Establishes whether an individual has dyslexia, identifies how this is impacting on work performance and identifies adjustments to address these.

Functional Capacity Assessment

Objectively determines a person's abilities and limitations against specific identified work role and tasks.

Initial Needs Vocational Rehabilitation Assessment

A holistic evaluation to establish an individual’s medical, functional and psychosocial situation and identify rehabilitation and RTW needs.

Job Demands Analysis (JDA)

A detailed analysis of the physical, psychosocial, cognitive and communication demands of a job.

Psychological/Cognitive Assessment

To determine cognitive and psychological functioning for people with neurological or mental health conditions.

Specialist Vocational Interview and Coaching

Uses psychological and coaching skills to assist individuals to understand and address underlying beliefs and facilitate change.

Transferable Skills Analysis (TSA)

This assesses a person's aptitude, skills and experience to identify their transferrable skills and potential options for alternative employment.

Vocational Case Management

Implementation and co-ordination of a tailored rehabilitation programme to provide return to work assistance for employer and employee.

Vocational Redirection Assessment

To determine an individual's vocational strengths, needs, career potential and identify suitable alternative employment.

Worksite Assessment

An on site analysis of the suitability of an individual’s work duties and environment within the limitations of their health condition.

Related case study

A young man in his 30s sustained a spinal cord injury from a traffic accident resulting in tetraplegia (paralysis from the neck down). The Ergocom consultant carried out an assessment, which identified the obstacles for this man to return to work as being high levels of fatigue, pain and reduced upper limb strength as well as a lack of confidence and difficulty accessing the workplace. Our VRC addressed these by carrying out a worksite assessment to put appropriate equipment and modifications in place and met with the employee and employer to agree modifications to the job role to include more on-line learning, home based working and reduced classroom hours.

Our VRC arranged and obtained funding for neuro-physiotherapy sessions, which resulted in sufficient improvement in stamina and upper body strength for a phased return to work to commence. Over several months the return was monitored by the VRC in close liaison with the employer and his duties were gradually increased. Our VRC also oversaw the neuro-physiotherapy and provided regular feedback to the insurer. With the VRC’s in depth case management and support the return to work was more successful than expected for the level of disability and the young man was able to work four days a week in his teaching role.

Typical scenario for these services

I have a complex case where the employee is struggling at work due to a combination of health conditions. I’d like to understand what the issues are and some help to enable them to keep working

Combined and Bespoke Assessments

Combination of our services to create cost effective assessments to support the claims process and enable us to meet the referral question

Dyslexia Assessments

Establishes whether an individual has dyslexia, identifies how this is impacting on work performance and identifies adjustments to address these.

Functional Capacity Assessment

Objectively determines a person's abilities and limitations against specific identified work role and tasks.

Initial Needs Vocational Rehabilitation Assessment

A holistic evaluation to establish an individual’s medical, functional and psychosocial situation and identify rehabilitation and RTW needs.

Job Demands Analysis (JDA)

A detailed analysis of the physical, psychosocial, cognitive and communication demands of a job.

Psychological/Cognitive Assessment

To determine cognitive and psychological functioning for people with neurological or mental health conditions.

Vocational Case Management

Implementation and co-ordination of a tailored rehabilitation programme to provide return to work assistance for employer and employee.

Worksite Assessment

An on site analysis of the suitability of an individual’s work duties and environment within the limitations of their health condition.

Related case study

A senior operations manager had been struggling at work due to a neurological condition affecting both his physical and cognitive functioning. The claims assessor requested an assessment of his physical and psychological capabilities in order to ascertain whether he could manage the demands of his role.

Our VRC carried out a combined assessment including observations of daily living activities, analysis of his job role, physical function and psychometric testing of his cognitive abilities. She noted that he was experiencing fatigue, had some balance issues and identified his stronger cognitive abilities such as reasoning and working memory, and areas of difficulty such as speed of processing and switching tasks. This enabled her to advise the employer on how to modify the role to focus on his strengths and removing or modifying duties. She recommended fatigue management, physiotherapy for balance and to build stamina as well as strategies to help him address and build up his cognitive abilities. Our VRC helped the employer to understand and implement the recommendations and supported the employee to access the help he needed so he was able to gradually build up his duties as he recovered.

Typical scenario for these services

I have a claimant where there is conflicting evidence and I’d like to get a clear objective picture of their situation and function so I can make the right decision about their claim

Combined and Bespoke Assessments

Combination of our services to create cost effective assessments to support the claims process and enable us to meet the referral question

Dyslexia Assessments

Establishes whether an individual has dyslexia, identifies how this is impacting on work performance and identifies adjustments to address these.

Functional Assessments against policy criteria

To assist claims management by measuring function against given criteria such as ADLs or dementia.

Functional Capacity Assessment

Objectively determines a person's abilities and limitations against specific identified work role and tasks.

Initial Needs Vocational Rehabilitation Assessment

A holistic evaluation to establish an individual’s medical, functional and psychosocial situation and identify rehabilitation and RTW needs.

Job Demands Analysis (JDA)

A detailed analysis of the physical, psychosocial, cognitive and communication demands of a job.

Psychological/Cognitive Assessment

To determine cognitive and psychological functioning for people with neurological or mental health conditions.

Vocational Case Management

Implementation and co-ordination of a tailored rehabilitation programme to provide return to work assistance for employer and employee.

Related case study

A farm worker was absent from work due to a shoulder injury and reported that he was in considerable pain and unable to work at all. The claims assessor obtained a report from the GP that indicated that he may be able to carry out some lighter work and so Ergocom was asked to clarify the limitations and identify if there were any duties he could perform. Our VRC carried out an analysis of the role and objective testing of his physical ability in the range of tasks that his role would involve against his self reported ability. To complete the picture she rated his pain and assessed his non-work activities.

Our VRC was able to provide a detailed report to the claims assessor with a clear picture of exactly what the farm worker could/couldn’t do in terms of his job role and made recommendations of tasks to be avoided to prevent aggravating the injury. She also recommended which aspects of the role he could safely perform and suggested alternative duties within his capabilities. This helped the insurer to manage the claim and gave the employee and employer confidence in him returning to work in a reduced capacity. Our VRC was able to offer support to the employer and employee to implement these recommendations and facilitate a successful return to work.

Typical scenario for these services

I need some advice on what adjustments are needed to the claimant's workstation and environment to enable them to return to work

Combined and Bespoke Assessments

Combination of our services to create cost effective assessments to support the claims process and enable us to meet the referral question

Ergonomic Assessment

To ensure the correct set up of an individual’s workstation and environment to avoid aggravation of symptoms.

Ergonomic Driving and Car Seating Assessment

To assess car seating and driving position to minimise aggravation of symptoms.

Mobile working assessment

To analyse and make improvements in working positions for those working at multiple sites, hot desking or using mobile equipment.

Related case study

Two employees had been absent for a year having suffered a stroke whilst at work driving HGVs for an aircraft re-fuelling company. Occupational Health advice was unclear whether these men could resume work safely and they had concerns about their communication, cognitive and physical symptoms. They both had a demanding and high-pressured roles.

Our VRC Maria Morris provided a worksite and driving assessment followed by recommending reasonable adjustments that were implemented by the employer with assistance from the VRC. The VRC devised a graded return to work plan in consultation with all parties and both men followed the plan which enabled them to resume their original HGV driving and aircraft re-fuelling role full time. The company have requested further assessments for all of their drivers to reduce the risk of injury and ill health.

Kind words from our clients