I have a claimant who can’t go back to their job due to their health condition. I’d like to know what sort of work they could do and what help they need so they can get back to work
A young man in his 30s sustained a spinal cord injury from a traffic accident resulting in tetraplegia (paralysis from the neck down). The Ergocom consultant carried out an assessment, which identified the obstacles for this man to return to work as being high levels of fatigue, pain and reduced upper limb strength as well as a lack of confidence and difficulty accessing the workplace. Our VRC addressed these by carrying out a worksite assessment to put appropriate equipment and modifications in place and met with the employee and employer to agree modifications to the job role to include more on-line learning, home based working and reduced classroom hours.
Our VRC arranged and obtained funding for neuro-physiotherapy sessions, which resulted in sufficient improvement in stamina and upper body strength for a phased return to work to commence. Over several months the return was monitored by the VRC in close liaison with the employer and his duties were gradually increased. Our VRC also oversaw the neuro-physiotherapy and provided regular feedback to the insurer. With the VRC’s in depth case management and support the return to work was more successful than expected for the level of disability and the young man was able to work four days a week in his teaching role.
I have a case where the claimant has been off work for some while due to a severe injury. I would like some in depth advice and case management to help him go back to work
A young man in his 30s sustained a spinal cord injury from a traffic accident resulting in tetraplegia (paralysis from the neck down). The Ergocom consultant carried out an assessment, which identified the obstacles for this man to return to work as being high levels of fatigue, pain and reduced upper limb strength as well as a lack of confidence and difficulty accessing the workplace. Our VRC addressed these by carrying out a worksite assessment to put appropriate equipment and modifications in place and met with the employee and employer to agree modifications to the job role to include more on-line learning, home based working and reduced classroom hours.
Our VRC arranged and obtained funding for neuro-physiotherapy sessions, which resulted in sufficient improvement in stamina and upper body strength for a phased return to work to commence. Over several months the return was monitored by the VRC in close liaison with the employer and his duties were gradually increased. Our VRC also oversaw the neuro-physiotherapy and provided regular feedback to the insurer. With the VRC’s in depth case management and support the return to work was more successful than expected for the level of disability and the young man was able to work four days a week in his teaching role.
I have a complex case where the employee is struggling at work due to a combination of health conditions. I’d like to understand what the issues are and some help to enable them to keep working
A senior operations manager had been struggling at work due to a neurological condition affecting both his physical and cognitive functioning. The claims assessor requested an assessment of his physical and psychological capabilities in order to ascertain whether he could manage the demands of his role.
Our VRC carried out a combined assessment including observations of daily living activities, analysis of his job role, physical function and psychometric testing of his cognitive abilities. She noted that he was experiencing fatigue, had some balance issues and identified his stronger cognitive abilities such as reasoning and working memory, and areas of difficulty such as speed of processing and switching tasks. This enabled her to advise the employer on how to modify the role to focus on his strengths and removing or modifying duties. She recommended fatigue management, physiotherapy for balance and to build stamina as well as strategies to help him address and build up his cognitive abilities. Our VRC helped the employer to understand and implement the recommendations and supported the employee to access the help he needed so he was able to gradually build up his duties as he recovered.
I have a claimant where there is conflicting evidence and I’d like to get a clear objective picture of their situation and function so I can make the right decision about their claim
A farm worker was absent from work due to a shoulder injury and reported that he was in considerable pain and unable to work at all. The claims assessor obtained a report from the GP that indicated that he may be able to carry out some lighter work and so Ergocom was asked to clarify the limitations and identify if there were any duties he could perform. Our VRC carried out an analysis of the role and objective testing of his physical ability in the range of tasks that his role would involve against his self reported ability. To complete the picture she rated his pain and assessed his non-work activities.
Our VRC was able to provide a detailed report to the claims assessor with a clear picture of exactly what the farm worker could/couldn’t do in terms of his job role and made recommendations of tasks to be avoided to prevent aggravating the injury. She also recommended which aspects of the role he could safely perform and suggested alternative duties within his capabilities. This helped the insurer to manage the claim and gave the employee and employer confidence in him returning to work in a reduced capacity. Our VRC was able to offer support to the employer and employee to implement these recommendations and facilitate a successful return to work.
I need some advice on what adjustments are needed to the claimant's workstation and environment to enable them to return to work
Two employees had been absent for a year having suffered a stroke whilst at work driving HGVs for an aircraft re-fuelling company. Occupational Health advice was unclear whether these men could resume work safely and they had concerns about their communication, cognitive and physical symptoms. They both had a demanding and high-pressured roles.
Our VRC Maria Morris provided a worksite and driving assessment followed by recommending reasonable adjustments that were implemented by the employer with assistance from the VRC. The VRC devised a graded return to work plan in consultation with all parties and both men followed the plan which enabled them to resume their original HGV driving and aircraft re-fuelling role full time. The company have requested further assessments for all of their drivers to reduce the risk of injury and ill health.
I have a claimant who needs a short course or programme to help move them forwards towards work or remain in work
I just wanted to say how fantastic I have found the Functional Rehabilitation Program over the past few weeks. I’ve been really impressed by the content and your delivery and I feel that you have given me the tools and knowledge to move forward. I particularly enjoyed the relaxation elements, energy conservation and the activity planning workbooks – but the whole course has been awesome.
I have already started implementing many of the tools and techniques you have shared - so I’d give the content and delivery 10 out of 10.”