Where a group risk product, or group protection insurance is in place with employers, Vocational Rehabilitation is becoming increasingly valued in cases of long-term employee absences.
As independent vocational rehabilitation specialists for insurers, Ergocom are experts at working with claimants in helping a successful return to work.
Since 2008, we’ve been helping claims managers in the insurance market to manage their claims effectively by providing high quality specialised assessments together with timely return to work solutions.
We take the time and trouble to understand your needs and, working within the terms and definitions of the claimant’s policy, are committed to delivering assessments cost-effectively and to a very high standard. We have particular expertise in working with more complex cases and have had excellent results in achieving sustained return to work for individuals with prolonged absence from work.
Driven by our knowledge and expertise and coupled with our carefully refined processes, we ensure you get the perfect combination of services for each and every case.
Our vocational rehabilitation services adhere to strict professional codes of conduct and best practice in the industry. As corporate members of the Vocational Rehabilitation Association we work to the Standards and Code of Practice that the association sets for Vocational Rehabilitation Practitioners.
Employee absence through ill health or injury is likely to affect every employer and can have a major financial and personal impact on the business and individual.
Providing rehabilitation support as early as possible can reduce absence and improve the outcome for the employee.
An early intervention with Vocational Rehabilitation within the first four weeks can significantly reduce the average length of absence, sometimes by as much as 50%.
We see the role of Case Manager as crucial in helping claim managers to manage their claims effectively and get the best return to work outcomes.
Effective co-ordination and communication of each element of the Vocational Rehabilitation programme, between all the parties involved, is vital in achieving a successful return to work. Our experienced Case Managers have a good understanding of the difficulties of returning to work after a prolonged absence - from both an employer’s and employee’s perspective. They are focused on supporting an employee back into the workplace and in keeping all parties informed and engaged at every step of the process.
Ergocom provided in depth consultation covering a phased return to work plan, equipment for both home and workplace that would help with recovery and advice surrounding how colleagues could help in the workplace. The phased return to work plan was successful in that the return to work has now been sustained over a number of years.
Ergocom provided me with a friendly, approachable and very professional consultant who encouraged me where I felt I was regularly failing. Sue is just fantastic. I was speaking to someone who actually understood and who helped and supported me in a caring and constructive manner, which is what I so desperately needed. I have struggled badly, but this is the first decently sustained return to work after I had four failed attempts over a 16 month period.
It has been good to look back from when I was recovering from the operation, to getting back to work and to where I am now. Christa’s support meant that I did not have to stress about work, and that I was not going to be forced into work before I was ready. The ‘hand-holding’ when I did start work was important - I needed someone one to say, “no, not yet’ and “OK, now you are ready to give it a go".
It’s been really good having you working on the account and I have really valued your input (and wisdom ) on the wide variety of cases we have.
Support from Ergocom has been a great asset in my rehabilitation and return to work. Being able to speak to a third party with an understanding of the difficulties of returning from a major illness and surgery has been an invaluable source of comfort and support through the “ups and downs”.
I wanted to say a huge thank you for all of your help and support, I couldn’t have made it back to where I am now without your help. My doctor also said that he has been very impressed with how my employer has handled my return, and I believe that a lot of that credit must go to you. I was dreading returning to work, but you have made it so much easier than I thought it would be.
The help and advice I have received has been invaluable. The guidance and support provided to me has given me the tools I needed to work with my employer to ensure an amicable agreement during my return to work.